FAQ

At QANIVO, your privacy is our top priority. We collect only the information needed to process your orders and enhance your shopping experience. Advanced security measures are in place to protect your data from unauthorized access, and we share it with third parties only when necessary to complete your transactions.

At QANIVO, we accept credit cards, debit cards, PayPal, Google Pay, and Apple Pay. Rest assured, all transactions are securely processed to protect your financial information.

After your order is processed, we'll email you a tracking number and a link to track your shipment in real-time. This way, you can monitor your package's status and location until it arrives at your doorstep.

If you receive a damaged or defective item, please email us at owner@qanivo.com within 7 days of delivery. Include your order number, clear photos of the issue, and a detailed description. We'll assess the situation and send a replacement if needed. Please note, we do not issue refunds.

At QANIVO, we offer fashionable clothing and trendy accessories for both men and women. Our diverse selection of modern apparel and accessories is curated to keep you stylish and on-trend.

Orders can only be modified within the first 24 hours after purchase. Once an order has been processed and shipped, cancellations or modifications are not accepted.

Orders are processed within 3 to 7 business days. Delivery times vary based on your location, but shipments typically arrive within 5 to 20 business days.

If you have any questions or need assistance, please contact us at owner@qanivo.com or call us at 561-714-6665. Our team is available to help you with any inquiries.

Currently, our shipping is primarily within the United States. If you wish to place an international order, please contact us to learn about applicable conditions, rates, and delivery times.

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